176. Self-Motivation to raise your standards

Last Monday, on 8 January 2024 I went to my public speaking club Grosvenor Squire Toastmasters (TM). It is the oldest TM club in London. I love this club. However, I was somewhat disappointed by the quality of the speeches and speakers. The speeches were about trivia and delivered in bad English and in a boring way. Speakers talked about cycling, running, and driving. I am sorry but that was neither inspiring nor interesting. I found them rather shallow and lacking depth and meaning. I had a feeling that people did not make an effort in self-presentation and did not work enough to make their speeches more interesting. They just showed up and did them.

I vividly remember the first time I attended a meeting in this club in January 2004, twenty years ago. It was a different standard: eloquent speakers in elegant clothes, interesting speeches. I was learning a lot just by attending the meeting.

I cannot help noticing that with the introduction of smartphones, tablets, and endless types of social media and messengers, also as a result of COVID-19, people changed. The main change I see is many people suffer from informational obesity. They consume plenty of information and do little with it; that in turn makes them lazier and unmotivated to do anything. The performance standards are dropped. Many are fooled that life is happening on Instagram.

My question is: where will it all end? The lazier and the less motivated people are the poorer they will become.

Where do we go from here? How do we meet new challenges and get out of this situation smelling of roses? My answer is conscious living coupled with self-motivation.
Firstly, I want to share with you my actions about how I manage my resources and space:

  1. Become conscious of time
    I record the time I spend on messengers and social media and limit it to a maximum of one hour a day. I know people can spend the entire day in messengers.

  2. Become conscious about information consumption
    Instead of watching and reading I produce blogs and YouTube videos and prepare speeches. In other words, produce myself.

  3. Become conscious about money and your space
    Recently I bought a wonderful teapot for just £10 in a second-hand shop. I felt lucky as in Harrods it would cost £300. Instead of consuming I declutter and make more space. They say the more things you have the more time you spend managing them.

Secondly, how can we motivate ourselves to achieve prosperity and happiness and live to our full potential? Here is what I want to practice:

  1. Keeping high standards of self-presentation and self-image

  2. Being active physically outdoors

  3. Listening to music that makes me move and do something

  4. Communicating with high-energy people

  5. Write down a list of tasks for each day to achieve my weekly, monthly, and yearly goals. Develop the muscles of doing as opposed to passive consumption.

  6. Ask yourself: what is the meaning of my life? What do I contribute to this world? What is my legacy?

  7. Write a list of goals you want to achieve in the course of your life

  8. Ask yourself: what can make me a better human being?

I want to know how you motivate yourself.
Look forward to hearing from you

Yours
Olga Smith
www.batcsglobal.com

167. Self-Motivation

Advice #1
Fall in love!
Fall in love with another person! Psychologists suggest that we humans are run by our libido.
Fall in love with a country! Start learning a new foreign language in order to feel comfortable in this country.
Fall in love with yourself!

Advice #2
Make a list of things to do every day. Start with doing very simple things: make your bed, clean your shoes, etc. After you have done simple things praise and reward yourself with something nice. Have a beautiful “me” time.

Advice #3
Do a full health check-up and make sure your health is ok. If necessary see a psycho-therapist as you might be suffering from depression and a good doctor will give medicine that can help you increase your serotonin level for example.

Advice#4
Start doing sports outdoors on a regular basis. It can be a power walk, a run or a stretch. Look at the sun and receive sun energy.

Advice#5
Make a list of things that will happen to you if you do not do anything. Imagine this picture vividly.
After that make a long list of things that you like about this world and life in general and go on a sea holiday for 7 days.

Advice#6
Believe in yourself and that everything will be great. Pray!

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164. Be in control and exude authority

Good barristers, politicians and business leaders sound confident, in control and have authority in their speech and voice. Can it be mastered? Yes, and I will explain how.

First of all, in order to achieve authority in your voice be in control of your breathing. Good breath control will bring energy to your voice.

Secondly, good articulation will help you sound clear, more energised and powerful. You can master it with the apps ‎Get Rid of your Accent UK1 (British English) or ‎American Accent App (American English).

Thirdly, avoid sounding monotonous and saying everything on one level of pitch. Change the pitch, power and pace according to the emotion/meaning of a particular message. We can recommend the app 4Ps, Power, Pitch, Pace, Pause if you want to learn and practice this technique.

To achieve authority, speak in a straightforward way and stress the key messages. To make the keywords stand out use a louder or quieter voice (depending on the meaning). Raise the inflection when saying keywords and vice versa, use downward inflection with unstressed words. Learn more about inflecltion and sentence stress in the apps ‎Fluent English Speech (British English) or Fluent American Speech (American English).

Finally, think about physicality and be well in control of your posture and gestures. Have a good straight posture and gestures that support your messages.

What is the best way to practice it? Listen to speakers like Winston Churchill. Watch courtroom dramas and note how effective barristers speak. Here is a practical exercise for you:

  1. Read a speech out loud and record yourself.

  2. Underline stresses keywords and mark pauses in the printed copy of the speech. You can learn how to do it right with the app Power, Pitch, Pace, Pause.

  3. Read the speech again and record yourself. If necessary repeat this exercise a few times.

If you need help book a few elocution lessons.

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163. Impact of modern technology on our ability to communicate in person

I believe that since the introduction of smartphones and messengers like Whats Up, Viber, and others people prefer to text and send images rather than speak.

It has both advantages and disadvantages. The obvious advantage is speed and convenience. The disadvantages are that people lose the art of communicating in person and do not know how to enjoy it. They lose their confidence when they have to communicate in person. These people are at a disadvantage in moving forward in their careers. Successful salespeople, CEOs, MDs, and top Politicians must have amazing in-person communication skills.

To master communication in person I recommend:

  1. Learning to speak clearly

  2. Learning to communicate not only thoughts but also emotions and feelings

  3. Learning to use non-verbal messages, such as eye contact, posture and hand gestures to support your verbal messages

Many students who take our elocution lessons often tell us that they want to become confident communicators. Feeling confident is expressed by your body language, voice and words.

I recommend apps ‎Get Rid of your Accent UK1 and ‎Fluent English Speech (British English) or ‎American Accent App and ‎Fluent American Speech (American English), and Power, Pitch, Pace, Pause if you wnat to master your communication in person.

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160. How can I defend myself if I am being roasted?

Deal with people who challenge you immediately. You might have people around you who cross your boundaries and act in a disrespectful way towards you. Do not bend, stick to your values. Challenge them back by saying immediately (not after 5 minutes, an hour, a day, or a week): ”I feel you do not respect me and I am not prepared to continue this way.”
Express your feelings without judging others. When I was a child, I was too shy to do that and felt like a victim who could not stand for her corner. Thanks to my father I developed the gear to confront people who cross my boundaries immediately.

If you have the courage to confront the bully immediately you will kill two birds with one stone: protect yourself and help the bully to stop. Bullies when not stopped go into the rush and get high on the domination drug.

People are very different. Some people have higher energetic levels and strong leadership skills and they know how to manipulate others. There are people who allow others to control and manipulate them. Why? There are secondary benefits of acting this way: if you allow others to control and manipulate you, you are not responsible, you can blame others for what happened to you and do nothing. This is the reason why victims often choose to be victims - they can do nothing and just put all the blame on the abuser. Then they have the masochistic pleasure of feeling pain and feeling sorry for themselves. Ask yourself a question: What are my secondary benefits for me if I do not deal with people who roast me? It could be keeping the status quo. You need to go deeper and ask why you need to keep this status. Maybe this status allows you to not challenge yourself and go the extra mile to defend your boundaries. A few sessions with a life coach might help you to discover your secondary benefits.

I recommend working on your confidence. Develop a straight posture and open body language. Master your speech, namely voice projection and articulation. It will help you to have authority and power in your voice and you will be perceived as a confident person. You can do it with the apps ‎Get Rid of your Accent UK1 and ‎Power, Pitch, Pace, Pause.

If you look and sound confident people will not attempt to roast you because bullies are looking for people who lack confidence and who cannot reply to them.

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159. 6 practical tools to develop confidence

I have studied this subject for a while, experimented, and observed myself and other people in different situations. I embodied them myself and that became a game changer for me.

I will share my findings about mastering self-confidence with you.

#1 Confidence is not a feeling. Confidence is an action
The more attempts and actions you made the more confident you will become at whatever you do. If you want to feel confident in public speaking deliver as many public speeches as possible to become confident at it. You can learn and then master public speaking with the apps ‎Get Rid of your Accent UK1 and ‎Fluent English Speech (British English) or ‎American Accent App and ‎Fluent American Speech (American English), and Power, Pitch, Pace, Pause.

#2 Be persistent
Confidence cannot be developed overnight. It is a process of learning and repetition. In order to build confidence in a particular area of your life take consistent  steps toward mastery regularly. Do not allow big time gaps. If you do something once a month you will not become confident doing it. If you persist, then you will eventually achieve success.

#3 Do not get discouraged by failures
A road to mastery is not possible without failures. Admit this fact and treat each failure as a valuable lesson.

#4 Develop your values and stick to them
A person who has values has a foundation to stand on. If people try to make you compromise your values acknowledge that and say “no” to them. Do not betray your values.

#5 Take decisions confidently
In order to take decisions confidently first check your values and make sure your decision does not contradict them; secondly weigh up the pros and cons of taking the decision and not taking the decision; last but not least check your intuition. A good decision is one that is confirmed by your intuition, mind and heart.

#6 Be brave and do not hesitate
Allowing fear and hesitation to control you is a dead end. Fear will not allow you to act. Instead, be brave and act.

If you follow these techniques, you will have confidence that is manifested in high self-worth and actions leading to others respecting you.

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157. How can I enhance communication skills and foster solid interpersonal connections?

Interpersonal connections may be based on:

  1. Business interests

  2. Personal interests

It proved quite tricky to combine the two, however, there are cases when business and personal interests work well together.

I have analysed my friends with fantastic interpersonal skills and they have two things in common: they are positive and have empathy.

Communication skills are mastered our entire lives. There is always room for improvement if we want to foster solid interpersonal connections.

There are common rules that can help you do that if you observe them.

  1. Develop a genuine and sincere interest in another person. Try to understand what they want. Look a little further and dig a little deeper. Often an overconfident pushy person is hiding insecurities and a shy introvert may turn out to be a tower of strengths. Pay attention to details as the truth usually leaks through tiny details.

  2. When interacting smile, people like that.

  3. Communicate clearly and take into account your interests and the interests of others to reach a win-win scenario.

  4. Be honest in a diplomatic way.

  5. Think long-term when it comes to building relationships.

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152. Learn to communicate your emotions and feelings

I have noticed that many of us were not educated to communicate emotions and feelings. Instead, we were taught "how to think right." In kindergarten, school, university and then at work, even in the family, we learned how to think and speak appropriately.

The thing is we are not robots; we are humans with feelings and emotions. In Western civilization, we learned how to neglect our feelings and just say "the right thing." We learned that expressing vulnerability is a weakness and that being tough is a real strength. Is it? I am not so sure about it.

We often communicate the feeling of frustration with anger and aggression. In England, where I live, it is very fashionable to express feelings in a passive-aggressive way. In other words, acting nicely but with hidden aggression. Is there a need to be aggressive or passive-aggressive? Is there a better way? How can we do it differently?

Where does the aggression come from? In my opinion, the basis of aggression is judgment. What often happens is we see that someone breaks "a rule" that we expected he/she should observe, and we are quick to judge and then may even attack that person. We evaluate, judge and attack.

What if we stop evaluating and simply observe? Instead of judging, we start observing other people's speech and observing our own reaction to it and what feelings and emotions we have at that moment. This process takes time. If we do this exercise on a regular basis it will become automatic. It will substitute our reactive/aggressive responses to communicating our observations in a calm, measured way. When communicating, it is much better if we look at the person with compassion rather than with judgment.

Observation is neutral, whilst judgment is negative. When we feel negative, our body reacts in a certain way: we get tense, become stiff, and shorten breathing. By pausing, relaxing your body and breathing correctly you will help yourself to communicate your emotions as observations.

Many students who take our elocution lessons often tell us that they want to become more confident. Feeling confident is expressed by your body language, voice and words. The key to confidence is calmness, feeling relaxed and at the same time in control of your emotions.

You can find useful breathing exercises and how you can use your intonation and voice to express different feelings and emotions in the book Get Rid of your Accent Part Two, Advanced Level and the apps Fluent English Speech and 4Ps, Power, Pitch, Pace, Pause.

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150. Annoying speech patterns

  1. Going round in circles
    It is so annoying when a person says something and then repeats it again and again. It is rather tiring when someone cannot stop expressing one idea and keeps repeating it endlessly. Such speech makes the speaker sound rather stupid.

  2. Beating about the bush
    I know people who can speak for a long time and not really say much. Such speech lacks concreteness and sounds lightweight. My friend calls such speakers “cappuccino people”. Such speech makes the speaker sound rather shallow.

  3. Monotonous speech
    Monotonous speech is so boring. As a result, listeners switch off very quickly. It also makes a speaker sound rather dull. The monotonous speech also lacks emotion and the speaker may sound like a robot. Actors learn how to modulate their voice in drama schools. You can master voice modulation with our book Get Rid of your Accent Part Two, Advance Level which is based on drama school training.

  4. Rushed speech
    The human brain absorbs information slower than someone transforms it which is why rushed speech is difficult to follow. During our elocution lessons, we teach our students how to slow down the pace of the speech and use pauses in order to make their speech easy and interesting to listen to.

  5. Paracite-words such as “eeeh”, “em”, “like”, “basically”, “you know”, “so”, etc.
    People often use parasite words to connect sentences and speak in paragraphs. When the speaker does not make pauses between sentences and speaks in paragraphs listeners cannot concentrate after the first idea and switch off. The full stop was invented to separate sentences and ideas. The pause between them allows listeners to absorb one idea at a time and get ready for the next one. You can practise this with our book Get Rid of your Accent Part Two, Advance Level.

  6. Wooly speech that lacks clarity
    Such speech creates a considerable disadvantage for both the speaker and the listener. The speaker is perceived as uneducated and lacking confidence and the listener is frustrated as he/she cannot understand what is said. To overcome wooly speech start articulation exercises with our bestselling book Get Rid of your Accent Part One .

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147. What should I do to improve my listening skills fast?

I recommend the following daily practices:

  1. Make an effort to not interrupt a person speaking. Often, when we talk to others, we do not have the patience to listen. We hear a few words and very quickly we start anticipating what the other person will say. We even try to finish their sentences which is not very helpful, particularly for the person who is talking

  2. Pay attention to people and understand who you are speaking to. Try to answer the following questions. What do they want? What is bothering them?

  3. Pay attention to people’s intonation and voice. Is it sad or happy? Does the person sound confident or hesitant?

  4. Avoid commenting, judging or advising regarding what you listening about.

  5. Listen and engage your mind and heart

  6. Reduce your speaking time.

    I noticed that if one has a tendency to talk a lot it takes quite an effort to control this urge. It will take time, effort and mastery to possess the art of keeping silent and saying less than necessary.

I practice simple techniques to overcome my urge to talk a lot:

  1. When planning a day I make a written note that programs me to reduce my speaking time by 80%

  2. I make an effort to engage in active listening

  3. I wear a bracelet that reminds me that I should control my urge to speak a lot

  4. Instead of speaking, I use eye contact and other body language signs to interact with others, I let others speak more

  5. I speak only when it is absolutely necessary and I try to keep silent otherwise.

  6. Before saying anything I ask myself: is it necessary? how it can be interpreted? what are the dangers and consequences of my words?

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146. How can developing your communication skills lead to financial opportunities?

The primary purpose of communication is to understand others and be understood. There are additional purposes as well such as informing, persuading, selling, introducing yourself to others, inspiring, entertaining, etc.
There are different situations where communication is a key tool.
People who take our elocution lessons prepare for their job interviews, presenting to potential investors, court performances (as barristers), negotiations, teaching, etc. I have noticed one thing in common among our students: they are all high achievers who need good communication skills.

People who buy our books and apps and take our elocution lessons and course tell us their reasons why they need good communication skills. Here are just a few.

  1. They lack confidence when presenting

  2. They feel that their colleagues do not always understand what they are saying and it can be disruptive and even frustrating at work.

  3. They are not invited to meetings and they cannot chair projects because of difficult-to-understand speech

  4. They are not getting promoted and as a result, do not have a pay rise

  5. They cannot get higher-paid jobs where they need to present, chair meetings and discussions

After our elocution lessons and practising with our books and apps their speech and life changed for the better:

  1. They feel confident when speaking and become successful at work

  2. They get better jobs and their salary increases

  3. They enjoy their work more including chairing meetings, presenting and speaking in public

To date, we have five books and nine iOS and nine Android apps plus two video courses for speech mastery. If you master your communication skills you will be able to get jobs, build successful business relations and grow your business.

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143. Why leaders should talk less and listen more

One of the most important tasks of a leader is to make decisions. To make good decisions leaders need information from others. The more silent they are, the more they are able to hear. Active listening without interrupting will enable leaders to notice finer details, particularly if they pay attention to the intonation and voice. They will also be able to notice nonverbal or body language signals, gather valuable information and have a bigger picture of a situation. That will be useful for making better decisions.

The second task of a leader is to lead people of different abilities, identify their strengths and use these strengths successfully. Active listening does help understand people better.

Finally, not giving away too much and being economical with words is a very useful tool in establishing a powerful position, particularly in negotiation, business meetings with rivals, etc. “The person who cannot control his words shows he cannot control himself and therefore unworthy of respect” (Don Corleone, Godfather). If one wants to assume a position of power he/she should always say less than necessary.

According to R. Greene, “The game of power is in many ways the game of appearances. When you say less than necessary you inevitably appear more powerful than you are which is the key to establishing the aura of power”. How does saying less than necessary gives you an advantage? R. Greene suggests that “your silence will make other people uncomfortable. Humans are machines of interpretation and explanation, they have to know what you are thinking. When you carefully control what you reveal people cannot pierce your intentions or your meaning”.

Remember, if you are in a leading position, your words are extremely powerful and every word counts. Once the words are out you cannot take them back. They can be used for you or against you. Your brief answers and silence will put people on the defensive and they will be trying to fill the gaps you left with all sorts of comments that might reveal valuable information about them and their weaknesses. Moreover, when people try to share as much information as possible they often say things that are not appropriate for the context and may appear silly as a result.

I personally have noticed that keeping silent is hard and in order to make myself comfortable I may start making small talk and if the other person is not saying much I feel weak, I try to talk more and say things I do not really need to say. In this situation, I make myself desperate for approval. I feel like people who use silence with me rob me of my power.

I noticed that if one tends to talk a lot it takes quite an effort to control this urge. It will take time, effort and mastery to possess the art of keeping silent and saying less than necessary.

I practice simple techniques to overcome my urge to talk a lot:

  1. When planning a day I make a written note that programs me to reduce my speaking time by 80%

  2. I make an effort to engage in active listening

  3. I wear a bracelet that reminds me that I should control my urge to speak a lot

  4. Instead of speaking, I use eye contact and other body language signs to interact with others, I let others speak more

  5. I speak only when it is absolutely necessary and I try to keep silent otherwise.

  6. Before saying anything I ask myself: is it necessary? how it can be interpreted? what are the dangers and consequences of my words?

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142. What are some tips for improving public speaking and presentation skills?

In my opinion, the qualities that are important for a public speaker and presenter are :

1. Good straight posture which creates a confident image

2. Great eye contact which the audience

3. Good articulation and clear speech

4. Good voice projection so that people could hear him/her

5. Ability to explain his/her topic in an accessible simple way so that people with different abilities can understand it

6. Ability to structure the speech and prioritise the important points to fit the set time

7. Ability to ask questions that encourage audience to interact with the speaker

I would like to give the following recommendations for a public speaker and presenter:

1. Avoid parasite words, swear words, and fillers like “so, you know, basically, like, em, ah”. People use these words when they are thinking and speaking at the same time. Simply substitute these unnecessary words with pauses

2. Use pauses to separate your ideas, do not say all of them in one breath and allow your students to digest one idea at a time. If you speak without pauses, your student

3. Speak about profound things using simple language

4. Get to the point. Avoid beating about the bush

5. Do not jump from one topic to another, use logic and finish one thought at a time.

6. Ask questions and let students do the talking

7. Download apps, books and video courses to master your speech and public speaking skills

iOS Apps: (the same apps are available on Google Play)

1. ‎Get Rid of your Accent UK1 and Fluent English Speech (British English)

2. American Accent App and Fluent American Speech (General American English)

3. ‎Business English Speech

4. Power, Pitch, Pace, Pause

5 Paperback, Kindle and Audio books to master English:

1. Get Rid of Your Accent: The English Pronunciation and Speech Training Manual

2. Advanced Level (Pt. 2) (Get Rid of Your Accent: The English Speech Training Manual)

3. Get Rid of Your Accent for Business: The English Pronunciation and Speech

4. GET RID OF YOUR ACCENT, PART ONE AND TWO: GENERAL AMERICAN SPEECH TRAINING MANUAL, Second Edition

2 Video Courses to master English speech:

Get Rid of your Accent Part One and Get Rid of your Accent Part Two

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141. How can you improve your negotiation skills?

Here is advice from my personal experience which might help you to master your negotiation skills.

  1. Setting clear goals you want to achieve as a result of a negotiation and writing down your strategy for achieving them.

  2. Projecting power, leadership and credible image. Avoid sounding greedy, be honest and straight. Be in control of your urges to talk too much.

  3. Active listening and tuning into your negotiation partner, paying attention to the intonation and voice; understanding their needs and aspirations. This is different from passive listening where you hear the speaker but fail to retain the information. The more silent you are the more you are able to hear.

  4. Communicating clearly and to the point to keep your audience’s attention. This skill is particularly important when speaking on the phone. You can achieve this skill by performing speech exercises with the apps ‎Get Rid of your Accent UK1 and Fluent English Speech.

  5. Thinking bigger. Often, when negotiating, each party is striving to get the biggest “slice of the pie” possible. If one party gets more then the other will get less. To break free of this traditional idea of negotiation, experts suggest shifting your goals from growing your slice to growing the whole pie. In this case, each party can get more than expected. Moreover, it will create the grounds for establishing rapport and trust for future business deals and collaborations. based on a win-win scenario

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140. Can speaking positively help someone develop a positive mindset?

The short answer is yes, it will help. The most important factor in creating a positive mindset is working on fostering a positive attitude. A positive attitude then is supported by using positive vocabulary.

Let me explain how it works. When you speak you program yourself and a positive talk will create not only a positive mindset but also positive events in your life.

By talking positively your focus will be on positive things thus you will magnify good things and create your own positive reality.

There are several realities that take place at the same time starting from the most negative like war, death, fear, and to the most positive like feeling optimistic, falling in love and enjoying peace.

One person who tends to talk about negative things and use negative language might find him/herself feeling sad, fearful and at a low energy level.

Another person who is optimistic and who wants to discuss successes and victories, beauty and prosperity will be at a high energy level which will be instrumental in bringing great things into his/her life.

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139. Qualities that are important for a lecturer

What makes a good lecturer? A good lecturer is effective in transmitting information from himself/herself to the audience. A good lecturer is a competent public speaker and subject matter expert. The objectives of a lecturer are different from a public speaker in that a lecturer has to facilitate the transmission and retention of information.

In my opinion, the qualities that are important for a lecturer are:

1.       Good straight posture which creates a confident image

2.       Great eye contact which connects the lecturer to his/her students

3.       Good articulation and clear speech

4.       Good voice projection so that students could hear him/her

5.       Ability to explain his/her subject in an accessible simple way so that students with different abilities can understand it

6.       Ability to structure the lecture and prioritise the important topics/points to fit the set time of the lecture

7.       Ability to ask questions that encourage students to interact with the lecturer

 I would like to give the following recommendations for lecturers:

1.       Avoid parasite words, swear words, and fillers like “so, you know, basically, like, em, ah”. People use these words when they are thinking and speaking at the same time. Simply substitute these unnecessary words with pauses

2.   Use pauses to separate your ideas, do not say all of them in one breath and allow your students to digest one idea at a time. If you speak without pauses, your student

3.   Speak about profound things using simple language

4.   Get to the point. Avoid beating about the bush

5.   Do not jump from one topic to another, use logic and finish one thought at a time.

6.   Ask questions and let students do the talking

7.   Download apps, books and video courses to master your speech and public speaking skills

 iOS Apps:

1.       ‎Get Rid of your Accent UK1 and Fluent English Speech (British English)

2.       American Accent App and Fluent American Speech (General American English)

3.       ‎Business English Speech

4.       Power, Pitch, Pace, Pause

 5 Paperback, Kindle and Audio books to master English:

1.       Get Rid of Your Accent: The English Pronunciation and Speech Training Manual

2.       Advanced Level (Pt. 2) (Get Rid of Your Accent: The English Speech Training Manual)

3.       Get Rid of Your Accent for Business: The English Pronunciation and Speech

4.       GET RID OF YOUR ACCENT, PART ONE AND TWO: GENERAL AMERICAN SPEECH TRAINING MANUAL, Second Edition

 2 Video Courses to master English speech:

Get Rid of your Accent Part One and Get Rid of your Accent Part Two

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138. What is the line between confident and arrogant?

Quite often people ask me how they can be confident and what is the difference between confodent and arrogant. I will explain it by outlining the features of confident people first.

Confident people:

1. Feel they are not better or worse than others. Nobody is perfect and confident people accept themselves and others with strengths and weaknesses, therefore they are friendly with all people.

2. Have good listening skills. They use 3D listening which means they are paying attention to how people perceive their messages, understand who they are speaking to, and establish a rapport. It is important to pay attention to the intonation and voice. They respect others’ opinions.

2. Do not ask anybody's opinion about their appearance. People, who constantly ask: “Do I look good? Do you like my hair?” demonstrate self-doubt which is the opposite of self-confidence.

3. If they do not like something say it right then and there in a calm respectful way. You can learn to do it with the app Power,Pitch, Pace,Pause. 
Often when people feel emotional they tend to raise the voice. It would be very effective to do the opposite. If they drop the pitch and slow down it will help them to be more in control and project authority.

4. Do not try to prove anything to anybody. When people try to prove themselves they often speak fast and try to say all they know in a short period of time. Confidence people do not speak a lot, answer only those questions that are being asked of them. They make their answers clear and stress the key messages. You can learn about it with the apps Get Rid of your Accent and Fluent English Speech.

Arrogance is the opposite of confidence. It is just a shield to hide insecurities. “Arrogance can be defined as the personality trait whereby a person has an obnoxiously elevated sense of self-worth”

Arrogant people use arrogance as their defence mechanism 
because underneath they suffer from low self-esteem. They compensate their inner inferiority at the expense of others:

1.       They worry what others think about them, as a result, they act so that they can stand out and feel that they are better than others

2.       They ignore other people opinions, talk over others and cannot accept feedback. Often, when they talk to others, they do not have the patience to listen. They hear a few words and very quickly they start thinking about what they can say to dominate that person and appear more clever.

3.       They do not try to connect with people, as a result, their relationships are superficial.

This morning I went horseriding. One of the ladies who was on our group hack did not say “hello”, I felt her attitude was rather arrogant and unfriendly. During the hack, she fell off her horse. That was the lesson that arrogance was punished.

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137. How can I get my old confidence back?

Mike Tyson once said: “everybody has a plan until they get their first punch”. People and circumstances might have been your punches that led you to lose your confidence.

What I think will help get your confidence back is to start loving yourself regardless of anything you ever hear about yourself. Be true to yourself, do not try to be a people pleaser, instead please yourself.
Do not react - act instead.
Do not allow others to influence your behavior and your reactions.
Sort out your financial situation and work on projects that bring you the biggest profit. Do not waste your time in low-paid jobs. Think about how you can make even more money in future.

Become disciplined and master it with regular sports activities.
Sleep well, eat well and make sure you have plenty of energy. Stop consuming alcohol and stop smoking if you drink and smoke now.
Do not consume too much information, instead produce yourself. Be an active doer rather than a passive consumer with informational obesity.
Talk less, do more.

Get rid of people who try to diminish you.

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136. How can you show off your skills in an interview without sounding arrogant or cocky?

a) Observe general job interview rules:

1. When you speak do not over-vocalise, speak calmly and naturally.
2. Make your answers concise, go straight to the point and do not beat about the bush. “Brevity is the soul of wit” W. Shakespear, Hamlet a quote from Polonius's character. Meaning conciseness is at the heart of cleverness.
3. Keep a straight posture and maintain good eye contact. It will help you to create a strong presence.

b) Observe social dos and don'ts.

English society is class orientated and there is a pecking order to observe. For example, ordinary people cannot approach Royalty first, they have to wait for the Royalty to start talking to them. That trickles down to the other layers of society. People senior in social and business positions are expected to start a conversation.

It is advisable to not be pushy.

I have noticed, that some people try to talk a lot, and make silly jokes in order to feel comfortable. In my opinion, it is better to not say much and listen and smile more. I recommend using pauses. Once you mentioned one of your strengths, pause and observe the reaction of your interviewer. Allow people who interview you time and space to absorb your ideas one at a time. Learn how to use pauses with the app 4Ps, Power,Pitch,Pace,Pause.

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