188. Teaching Received Pronunciation to kids

We are often approached by parents who would like their children to speak with RP. Received Pronunciation (RP), the standard accent of British English which is characterised by clear and precise articulation and other qualities.
RP is an accent taught for many decades since the BBC popularised it and many know it as BBC English. In the past, it was called Queen’s English and Oxford English. RP is the accent that boys learn very quickly in schools like Eton if they do not want to be mocked for their regional sounds. Clearly, RP is associated with the quality of one's education and a certain social and economic position. It is interesting to note that a study revealed, that the more refined the RP of a person the higher their social status and the better their economic situation. No wonder that parents would like their kids with regional or foreign accents to master RP.

Parents complain to us that their kids pick up bad habits that make their speech difficult lazy and difficult to understand. Some parents tell us that they want their kids to blend in with kids who already speak with RP which they developed in their families and private schools.

Below are a few things to consider.

1. First of all let's talk about the ideal age to start learning RP. 11 years old is the earliest age to start learning RP. If you begin too early your child might find it too technical and boring.

2. Secondly, lessons should be light-hearted and last no longer than 45 minutes. Do not bore the kids with too much theory and technical explanations. 

3. We recommend lots of rhythmic and articulation exercises. Specifically for children we have published a book and an app based on RP:
‎‎Get Rid of your Accent for Beginners (book)
Elocution Lessons (app)

The book and accompanying app contain plenty of short phrases, sentences, poems and verses. Your child would enjoy learning to speak RP with them. They will master all sounds of English and intonation. The functionality is ideal: read, listen, record and compare your speech with the model. All our apps and books contain 10% theory and 90% practice.

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186. Does correct pronunciation come with time as we learn new words and phrases?

Correct pronunciation depends on many factors:

  1. At what age do you start learning English

  2. How good is your listening/copying abilities

  3. Have you learned English from the start with correct pronunciation

If you start learning English as a child in an English-speaking country from people who speak RP then your pronunciation will be good.

If you start learning English words and phrases abroad at the age of 26 from non-RP speakers (like I did) then you will likely have a foreign accent and bad pronunciation.

I have decided to master my pronunciation and with my partner, speech coach Linda James, I have created a full line of apps for iOS and Android, paperback, audio and e-books, and video courses:

Elocution Apps for iOS
Android Apps
Elocution Books
Elocution Video Courses
New# Elocution Courses

Useful links:
How to prepare a 2-minute speech
Think and speak with power and persuasion

How to proceed with accent reduction:

  • Book a speech analysis via Skype to get a personalized assessment and recommendation.

  • For steady progress, buy an elocution course suitable to your needs

  • For the fastest progress, add in-person lessons in London or Skype lessons to your book/app/video course combination.

Accent reduction tips

  1. Identify English sounds that are difficult to pronounce for you and your nationality For example /w/ sound does not exist in French and French substitute it with /v/ sound.

  2. Learn the placement of the tongue lips and jaw for sounds you need to practice

  3. Use the mirror to control the correct place of your tongue, lips and jaw for a particular sound

  4. Listen to the model pronunciation, copy it, then record yourself and compare your speech with the model. Do three repetitions of one exercise

  5. Download the apps ‎‎Elocution Lessons, Get Rid of your Accent UK1 and ‎Fluent English Speech (British English) or ‎American Accent App and ‎Fluent American Speech (American English)

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184. Why is English popular and Chinese is not?

Factors contribute to English becoming the most spoken language in the world:

  1. The political power and importance of the British Empire led the people of India and Pakistan, Asia and Africa, North America, and Australia to study and speak English

  2. The Industrial Revolution of eighteen century made English the language of trade, business and new technological inventions

  3. The dominance of the BBC in English. English was the language of World news in business, trade, science and culture

  4. By 1750 when British industrialisation had kicked off, the importance of the English language was utterly empowered and magnified by the nascent empire - the United States of America.
    The tremendous success of the USA as a political and economic superpower makes English a must-to-have skill if one wants to participate in this success

  5. With the popularity of Hollywood, American SItcoms English dominates the World cultural scene

  6. English is a proto-European language and the most malleable of languages which also increases its reach

Therefore to be successful and advanced people should read, speak and understand English.

Chinese (Mandarin) will not overtake English as the most-spoken language because:

  1. China does not attract top talent due to the autocratic political system resulting to all new technological and scientific inventions and developments taking place in the West

  2. The vast majority of Chinese often copy what was invented in the West (English-speaking countries)

  3. China’s autocratic political system is not attractive to copy or follow for progressive people

  4. The Chinese film industry is not particularly attractive to other nations resulting Chinese not dominating the cultural scene

Therefore despite a large Chinese population, it is not absolutely vital to study and speak Chinese to be advanced.

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181. Should I learn to speak with an American or British accent?

I have mastered the British accent spoken by the upper classes in Britain. It is called Received Pronunciation (RP).

Then I went to the USA, New York and researched American accents. What I have found out is that the most sophisticated General American accent is close to British RP.

I personally prefer British RP as it is regarded in the world more, but if you plan to live in the USA then I recommend that you master the General American accent. When I was in an airport restaurant in New York and asked the waiter to bring me a fork, he could not understand me as I pronounced it in the British way. In the word “fork” Americans always pronounce the /r/ sounds whilst in British RP it is not pronounced. Also in the long vowels /ɑː/ as “car” and /ɜː/ as in “Sir”, and in the three diphthongs /eə/ as in “pair”, /ɪə/ as in “ear”, and /ʊə/ as in “sure” the ruling applies.

Another point is that British English is more crisp because in RP consonants are well articulated. For example, in the American accent where the /t/ sound is between two vowel sounds as in “later” is pronounced as a fast /d/, in British RP it is a well-articulated /t/ sound.

I have developed and published apps for both British RP and General American pronunciation.

You can master which one you need with the apps ‎‎Elocution Lessons, Get Rid of your Accent UK1, ‎Business English Speech and ‎Fluent English Speech (British English) or ‎American Accent App and ‎Fluent American Speech (American English). There are also two accompanying video courses: Get Rid of your Accent Part 1 and Get rid of your Accent Part 2.

The same apps are also available on Google Play. They are based on the bestselling books in the series Get Rid of your Accent and have audio and recording buttons.

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178. The most effective way to learn a foreign language

I have decided to learn Spanish. In this article, I will share with you the most effective way to learn a foreign language. I'll use Spanish and Italian as my examples. Because I already speak Italian and I learned it fast. I speak five languages and my BA degree is in Languages. I will preach what I practice.

Number one: to learn the language fast we must have the purpose and the motivation to do it.

For example, my main motivation for learning Spanish is that want to live in Spain during the winter period because I cannot stand English winters. So instead of misery and drizzly English winter, I want to experience Valencia's sunshine, swimming in the sea and watching the sunset whilst looking at the mountains.

My second motivation is to spend time with my friends there some of them cannot speak English well. If I speak Spanish I will have fun at parties with my friends.

So if I am going to spend my winters in Spain I would need to buy a sim card, buy food in a supermarket, I might be using a train. I will go horse riding and dancing there. So what I am going to do?  I am going to write a list of topics where I would need to speak Spanish: supermarket, mobile phone shop, train station. I would gather vocabulary for these topics. I will write it down in my exercise book.

Now to a boring part. I cannot proceed without learning by heart the structure of basic Spanish grammar. I know I must learn by heart the conjugation of important verbs such as “to be, “to have”, to go” with pronouns; past, present, and future tenses; numbers, measurements, days of the week, months of the year, and so on. So I am going to invest 4 weeks to learn the structure of Spanish by heart, not more than that because it would be too boring.

So instead of overinvesting in grammar I would buy audio books and listen to them when driving. This is what I did when I learned Italian. I would listen to a detective story several times. The first time I just understood the main idea, when I listened to the same book the second time I understood more details and more words, and then as I progressed I could understand everything. There are books for different levels of language: beginners, intermediate and advanced. I will start with a beginner’s level.

On top of that, I will arrange with my Spanish friend to speak in Spanish for 5-10 minutes every day and in return, or exchange I will speak English with her for 10 minutes. I will practice my topics with her. It should be every day not once in a blue moon.

To summarise: to learn to speak in a foreign language we must have great motivation and purpose to do it, learn the basic structure/grammar by heart, listen to audiobooks, and speak every day.

Is that too much? Well, I have some advice for you: I want you to forget everything  I said and just get a pillow dictionary instead.

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171. How effective are the accent reduction training programs?

The answer to this question depends on three factors:

  1. The teacher’s competence and work experience

  2. The student’s ability to hear the differences in sounds and the amount of time and effort he/she is putting into the accent reduction process

  3. The quality of training material: books, apps, video courses

Which teachers to choose?
Accent reduction should be taught by a qualified speech tutor (in the past speech tutors were called elocution teachers). A qualified speech tutor knows how sounds are produced in the mouth, the exact position of the tongue, lips and jaw for a particular sound. This is the key. To achieve the best results book a few elocution lessons.

What is expected of a student?
To reduce an accent one must substitute old habits of speaking with new ones which takes time and effort. It is a process. Usually, we recommend mastering a sound minimum for a week. Some sounds are easier and some may take longer to master. For example, /w/ sound does not exist in Russian. It is produced with lips going forward in a tight whistle and requires certain lip muscles. If the muscles are not trained it might take a while to train them to produce an energised /w/ sound. It’s a bit like going to the gym. If I tell you to go to the gym and come with a six-pack after one session you know that it will not happen. It is important to practice regularly, every day for 15-45 minutes rather than two hours once a week.

How to practice? Which books and apps to use?
I recommend that you download professional accent reduction apps ‎Get Rid of your Accent UK1 and ‎Fluent English Speech (British English) or ‎American Accent App and ‎Fluent American Speech (American English).
There is also an Elocution Lessons app to master essential English and a Business English Speech app that contains business vocabulary (both are for British English).
All the above apps have accompanying video courses, Get Rid of your Accent Part One and Get Rid of your Accent Part Two.

It is also a good idea to listen to good RP speakers, copy a section at a time, and record yourself.

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168. How do you deal with people who don't communicate directly ?

As Oscar Wilde once said: “The first duty in life is to be as artificial as possible.  What the second duty is no one has as yet discovered.” In English-speaking, Anglo-Saxon culture people see directness as a form of aggression, and being polite is above being sincere. It is absolutely vital to pay attention to subtle details of communication. Learn and understand these subtleties if you would like to build good business and social connections.

I recommend the following instructions if you want to master the art of subtle communication:

Master your listening skills

  1. Create eye contact with a speaker and look at them with empathy and a smile. People relax when you smile at them

  2. Observe the way a person speaks. Namely intonation, tone of voice, speech speed, loudness, etc. You can learn more about it in the book Get Rid of your Accent Part Two, Advance Level, and the apps Fluent English Speech and 4Ps, Power, Pitch, Pace, Pause

  3. Learn to read between the lines and pay close attention to words, voice, intonation, and facial expressions. Listen to the feelings and emotions behind words and voice, and respond to them appropriately

  4. Imagine that you are a psychotherapist who is talking to a patient and that you are paid for listening

  5. Allow a pause after what was said and connect with what was said

Work on your messages

  1. Substitute negative words with euphemisms, for example instead of saying “poor” say “not bad”, instead of saying “I disagree” say “maybe I understand it differently”, and so on

  2. Avoid giving orders, ask or request instead, for example, instead of saying “Do it!” say “Would you like to do it for me, please?”, and so on

  3. Use a friendly tone of voice and intonation even when speaking about something difficult. You can master it with the app ‎Power, Pitch, Pace, Pause

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166. Voiced and unvoiced sounds in English

It is very important to distinguish between voiced and unvoiced sounds in English due to two reasons:

  1. To be aware of the difference

  2. To be understood

All vowels and diphthongs are voiced.

Unvoiced sounds are easier to pronounce because they are made with breath only:
[s] soup, [p] pick, [t] tick, [k] kick, [tʃ] church., [ʃ] shoe, [f] fan, [θ] think.

When pronouncing voiced sounds extra effort is required because they are made with vibrations of vocal cords: [z] zoo, [b] bubble, [d] dog, [g] giggle, [dʒ] George, [ʒ] rouge, [v] van, [ð] that, [l] lock, [m] meter, [n] nun, [ŋ] king.
Because an extra effort is required, many students substitute voiced consonants with their unvoiced partners, particularly at the end of the word. Moreover, in some languages, for example, German and Russian it is not a pronunciation mistake to substitute a voiced consonant with its unvoiced partner: “dog” may sound like “dok”, or “bed” like “bet”. In English, as you can see from these examples, the meaning of the word changes if you do not observe voiced consonants.

In English, plurals and past tense are identified by word endings.
Rule: If the sound before the ending is unvoiced, then the ending will be unvoiced too. If the sound before the ending is voiced, then the ending will be voiced.:
Plurals: cats /s/, kicks /s/, dogs /z/, beds /z/
Past tense: kicked /t/, picked /t/, begged /d/, dragged /d/

It is rather difficult to pronounce consonants at the end of the word in English for some nationalities such as Spanish and Chinese. They tend not to pronounce the ending at all. This creates an impression that they do not know English grammar, namely how to create plurals and past tense. Because of that, their speech may sound uneducated.

We recommend practicing voiced and unvoiced consonants with the apps ‎Get Rid of your Accent UK1 and ‎Fluent English Speech (British English) or ‎American Accent App and ‎Fluent American Speech (American English) and book a couple of elocution lessons.

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164. Be in control and exude authority

Good barristers, politicians and business leaders sound confident, in control and have authority in their speech and voice. Can it be mastered? Yes, and I will explain how.

First of all, in order to achieve authority in your voice be in control of your breathing. Good breath control will bring energy to your voice.

Secondly, good articulation will help you sound clear, more energised and powerful. You can master it with the apps ‎Get Rid of your Accent UK1 (British English) or ‎American Accent App (American English).‎

Thirdly, avoid sounding monotonous and saying everything on one level of pitch. Change the pitch, power and pace according to the emotion/meaning of a particular message. We can recommend the app 4Ps, Power, Pitch, Pace, Pause if you want to learn and practice this technique.

To achieve authority, speak in a straightforward way and stress the key messages. To make the keywords stand out use a louder or quieter voice (depending on the meaning). Raise the inflection when saying keywords and vice versa, use downward inflection with unstressed words. Learn more about inflecltion and sentence stress in the apps ‎Fluent English Speech (British English) or Fluent American Speech (American English).

Finally, think about physicality and be well in control of your posture and gestures. Have a good straight posture and gestures that support your messages.

What is the best way to practice it? Listen to speakers like Winston Churchill. Watch courtroom dramas and note how effective barristers speak. Here is a practical exercise for you:

  1. Read a speech out loud and record yourself.

  2. Underline stresses keywords and mark pauses in the printed copy of the speech. You can learn how to do it right with the app Power, Pitch, Pace, Pause.

  3. Read the speech again and record yourself. If necessary repeat this exercise a few times.

If you need help book a few elocution lessons.

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163. Impact of modern technology on our ability to communicate in person

I believe that since the introduction of smartphones and messengers like Whats Up, Viber, and others people prefer to text and send images rather than speak.

It has both advantages and disadvantages. The obvious advantage is speed and convenience. The disadvantages are that people lose the art of communicating in person and do not know how to enjoy it. They lose their confidence when they have to communicate in person. These people are at a disadvantage in moving forward in their careers. Successful salespeople, CEOs, MDs, and top Politicians must have amazing in-person communication skills.

To master communication in person I recommend:

  1. Learning to speak clearly

  2. Learning to communicate not only thoughts but also emotions and feelings

  3. Learning to use non-verbal messages, such as eye contact, posture and hand gestures to support your verbal messages

Many students who take our elocution lessons often tell us that they want to become confident communicators. Feeling confident is expressed by your body language, voice and words.

I recommend apps ‎Get Rid of your Accent UK1 and ‎Fluent English Speech (British English) or ‎American Accent App and ‎Fluent American Speech (American English), and Power, Pitch, Pace, Pause if you wnat to master your communication in person.

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161. Android Apps to master English speech

British English:

Elocution Lessons - Apps on Google Play
This app is ideal for children and people who just started learning English. This app has 48 lessons. It contains short, commonly used phrases, sentences and verses that are easy to repeat and it also has useful tips for teachers of English. It is actually useful for everyone as it contains essential, everyday English.

Get Rid of Your Accent - Apps on Google Play
This app is ideal if you want to get rid of a regional or foreign accent and to speak with Standard English or RP (Received Pronunciation). It has 42 lessons; it contains effective practical exercises to perfect all English sounds and perfect your articulation.

Fluent English Speech - Apps on Google Play
This app is a follow-up to the Get Rid of your Accent app.  It is ideal if you want to develop fluency in English and sound more like a native English speaker. It contains exercises for difficult and connected speech patterns, natural flow of speech, intonation, sentence stress and onomatopoeia. 

Business English Speech - Apps on Google Play
This app was designed for top-level professionals, diplomats and lawyers. It is the only app on the market that has both English pronunciation and business vocabulary training. It contains 43 lessons with material gathered from interviews with CEOs, CFOs and MDs of global companies and helps to develop proficiency in English.

Power, Pitch, Pace, Pause - Apps on Google Play
This app is ideal if you want to get rid of monotonous speech and become a successful presenter and public speaker. It contains practical exercises for voice modulation and the use of pauses.

Get Rid of Chinese Accent - Apps on Google Play
This app is the same as the app Get Rid of your Accent with an additional bonus - Chinese translations.

General American English:

American Accent App - Apps on Google Play
This app is ideal if you want to get rid of a foreign or regional accent and master Standard American accent. It has 42 lessons. It contains effective practical exercises to perfect all American English sounds.

Fluent American Speech - Apps on Google Play
This app is a follow-up to the American Accent App. It is ideal to develop fluency in your American English speech. It contains exercises for difficult and connected speech patterns, natural flow of speech, intonation and sentence stress

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154. How to prepare for a presentation?

We recommend that people who take our elocution lessons should practise their presentations in the following order:

  1. Write the structure of the presentation in key messages, introduction, body, and conclusion. For example:
    - in the introduction, you can greet your audience and say what your presentation is about;
    - in the body of the presentation you will discuss examples and statistics which support the topic and purpose of your presentation;
    - in the conclusion you will call for action.

  2. Read the presentation three times and then do an audio recording. Listen to your audio recording and make a note of your mistakes then practise again until you are satisfied with the results. It is very useful to perform articulation exercises with the app Get Rid of your Accent for a few days before your presentation.

  3. Finally, practise it in front of the mirror and make a video recording of yourself presenting

Practicing in front of the mirror is helpful for public speaking because you will be able to see how confident you look, and you will also see your posture and gestures. All three, confidence, posture, and gestures can support your presentation/speech or distract from it.

The main characteristics of bad posture are:

  1. Slouching

  2. Body tilted backward or forwards

  3. Lifted shoulders

  4. Looking down

  5. Toes pointing left and right, looking like a penguin

  6. Both toes pointing inside and heels pointing outside

  7. One shoulder is higher than the other

  8. Hunched back

  9. Humping on one leg

I recommend that you stay straight and create zigzag eye contact with your audience. Do not walk from one side of the room to another as it can be destructive. Just use zigzag eye contact with your audience. Download the app 4Ps, Power, Pitch, Pace, Pause to practise posture preparation, use of pause and voice modulation. These useful skills will make all your presentations much better.

Let's take a look at the gestures that are weakening your presence and your speech delivery.

1. Lack of gestures resulting from the stiffness of the body. Sometimes a person feels so nervous that they grab their speech in their hands and hold it during their entire presentation. This creates a closed body posture and shows a lack of confidence.

2. Scratching your head, nose or any part of the body can look a bit distracting and even inappropriate.

3. Trying to adjust your clothes, and moving a ring on your finger are also gestures that indicate that the person feels somewhat nervous.

4. Touching and trying to improve your hair shows that you are not sure of your looks and feel you are not confident enough.

5. Too many gestures and repetitive gestures show you are trying too hard to compensate for a lack of confidence.

I recommend using descriptive gestures. Think about how your gestures can help your audience absorb the information easily. Using visual aids is also very powerful and brings an element of play into your presentation.
Just 15 minutes before presenting, perform body relaxation exercises so that anxiety does not interfere with the smooth delivery of your presentation.

You can find out more tips for speech mastery and public speaking on www.batcsglobal.com

153. Active listening checklist

Empathetic listening or active involves listening not only to the content but also to how it is said. Nonverbal messages that a speaker is using can give you clues. The foundation of empathetic listening is a sincere interest in a person speaking.

The checklist of what not to do during active listening:

  1. Do not interrupt other’s speech

  2. Do not anticipate what will be said

  3. Do not finish a speaker's sentences

  4. Do not judge, observe what is being said and how it is being said

I recommend the following instructions if you want to master empathetic listening:

  1. Create eye contact with a speaker and look at them with empathy and a smile. People relax when you smile at them

  2. Observe the way a person speaks. Namely intonation, tone of voice, speech speed, loudness, etc. You can learn more about it in the book Get Rid of your Accent Part Two, Advance Level, and the apps Fluent English Speech and 4Ps, Power, Pitch, Pace, Pause

  3. Listen to the feelings and emotions behind words and voice, and respond to them appropriately

  4. Imagine that you are a psychotherapist who is talking to a patient and that you are paid for listening

  5. Allow a pause after what was said and connect with what was said

  6. Motivate yourself for active listening by knowing that a person who is listening is in a more powerful position than the one who speaks

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152. Learn to communicate your emotions and feelings

I have noticed that many of us were not educated to communicate emotions and feelings. Instead, we were taught "how to think right." In kindergarten, school, university and then at work, even in the family, we learned how to think and speak appropriately.

The thing is we are not robots; we are humans with feelings and emotions. In Western civilization, we learned how to neglect our feelings and just say "the right thing." We learned that expressing vulnerability is a weakness and that being tough is a real strength. Is it? I am not so sure about it.

We often communicate the feeling of frustration with anger and aggression. In England, where I live, it is very fashionable to express feelings in a passive-aggressive way. In other words, acting nicely but with hidden aggression. Is there a need to be aggressive or passive-aggressive? Is there a better way? How can we do it differently?

Where does the aggression come from? In my opinion, the basis of aggression is judgment. What often happens is we see that someone breaks "a rule" that we expected he/she should observe, and we are quick to judge and then may even attack that person. We evaluate, judge and attack.

What if we stop evaluating and simply observe? Instead of judging, we start observing other people's speech and observing our own reaction to it and what feelings and emotions we have at that moment. This process takes time. If we do this exercise on a regular basis it will become automatic. It will substitute our reactive/aggressive responses to communicating our observations in a calm, measured way. When communicating, it is much better if we look at the person with compassion rather than with judgment.

Observation is neutral, whilst judgment is negative. When we feel negative, our body reacts in a certain way: we get tense, become stiff, and shorten breathing. By pausing, relaxing your body and breathing correctly you will help yourself to communicate your emotions as observations.

Many students who take our elocution lessons often tell us that they want to become more confident. Feeling confident is expressed by your body language, voice and words. The key to confidence is calmness, feeling relaxed and at the same time in control of your emotions.

You can find useful breathing exercises and how you can use your intonation and voice to express different feelings and emotions in the book Get Rid of your Accent Part Two, Advanced Level and the apps Fluent English Speech and 4Ps, Power, Pitch, Pace, Pause.

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150. Annoying speech patterns

  1. Going round in circles
    It is so annoying when a person says something and then repeats it again and again. It is rather tiring when someone cannot stop expressing one idea and keeps repeating it endlessly. Such speech makes the speaker sound rather stupid.

  2. Beating about the bush
    I know people who can speak for a long time and not really say much. Such speech lacks concreteness and sounds lightweight. My friend calls such speakers “cappuccino people”. Such speech makes the speaker sound rather shallow.

  3. Monotonous speech
    Monotonous speech is so boring. As a result, listeners switch off very quickly. It also makes a speaker sound rather dull. The monotonous speech also lacks emotion and the speaker may sound like a robot. Actors learn how to modulate their voice in drama schools. You can master voice modulation with our book Get Rid of your Accent Part Two, Advance Level which is based on drama school training.

  4. Rushed speech
    The human brain absorbs information slower than someone transforms it which is why rushed speech is difficult to follow. During our elocution lessons, we teach our students how to slow down the pace of the speech and use pauses in order to make their speech easy and interesting to listen to.

  5. Paracite-words such as “eeeh”, “em”, “like”, “basically”, “you know”, “so”, etc.
    People often use parasite words to connect sentences and speak in paragraphs. When the speaker does not make pauses between sentences and speaks in paragraphs listeners cannot concentrate after the first idea and switch off. The full stop was invented to separate sentences and ideas. The pause between them allows listeners to absorb one idea at a time and get ready for the next one. You can practise this with our book Get Rid of your Accent Part Two, Advance Level.

  6. Wooly speech that lacks clarity
    Such speech creates a considerable disadvantage for both the speaker and the listener. The speaker is perceived as uneducated and lacking confidence and the listener is frustrated as he/she cannot understand what is said. To overcome wooly speech start articulation exercises with our bestselling book Get Rid of your Accent Part One .

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149. Non-verbal communication

Nonverbal messages are far more powerful than verbal and paying attention to details is the key when creating one’s image/brand as well as understanding other people.

Eye contact and facial expressions are very powerful tools for non-verbal communication. You can express happiness, sadness, confidence, fear, surprise, and a full range of emotions with your eyes, lips, and mouth.

Your posture and the way your walk speaks louder than words. People with good posture look powerful, graceful and confident. Bad posture is associated with old age and a low spirit.
In our book Get Rid of your Accent Part Two we talk about posture preparation as part of working on your voice power.

Gestures are an important part of non-verbal communication. Lack of gestures may be seen as stiffness of the body and show a lack of confidence. Scratching your head or any part of the body can look a bit simple and demonstrate a lack of upbringing. Touching and trying to improve your hair may show that you are not sure of your looks and feel you are not enough. Too many gestures and repetitive gestures may imply that you are trying too hard to compensate for a lack of confidence.

People can learn to use gestures to their advantage. Empathic gestures such as nodding your head show that you hear another person and understand them. This also can be added with the appropriate tone of voice and intonation. You can master it with the book Get Rid of your Accent Part Two, Advance Level.

Finally, clothes, shoes, hair, nails, jewelry and makeup are also part of non-verbal communication. When clothes look clean, expensive and tastefully put together they communicate wealth, culture and status, whilst dirty, smelly clothes with holes reveal the opposite picture.

It is vital that verbal messages and properly supported and enhanced by nonverbal clues to create a credible presence and powerful messages.

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147. What should I do to improve my listening skills fast?

I recommend the following daily practices:

  1. Make an effort to not interrupt a person speaking. Often, when we talk to others, we do not have the patience to listen. We hear a few words and very quickly we start anticipating what the other person will say. We even try to finish their sentences which is not very helpful, particularly for the person who is talking

  2. Pay attention to people and understand who you are speaking to. Try to answer the following questions. What do they want? What is bothering them?

  3. Pay attention to people’s intonation and voice. Is it sad or happy? Does the person sound confident or hesitant?

  4. Avoid commenting, judging or advising regarding what you listening about.

  5. Listen and engage your mind and heart

  6. Reduce your speaking time.

    I noticed that if one has a tendency to talk a lot it takes quite an effort to control this urge. It will take time, effort and mastery to possess the art of keeping silent and saying less than necessary.

I practice simple techniques to overcome my urge to talk a lot:

  1. When planning a day I make a written note that programs me to reduce my speaking time by 80%

  2. I make an effort to engage in active listening

  3. I wear a bracelet that reminds me that I should control my urge to speak a lot

  4. Instead of speaking, I use eye contact and other body language signs to interact with others, I let others speak more

  5. I speak only when it is absolutely necessary and I try to keep silent otherwise.

  6. Before saying anything I ask myself: is it necessary? how it can be interpreted? what are the dangers and consequences of my words?

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146. How can developing your communication skills lead to financial opportunities?

The primary purpose of communication is to understand others and be understood. There are additional purposes as well such as informing, persuading, selling, introducing yourself to others, inspiring, entertaining, etc.
There are different situations where communication is a key tool.
People who take our elocution lessons prepare for their job interviews, presenting to potential investors, court performances (as barristers), negotiations, teaching, etc. I have noticed one thing in common among our students: they are all high achievers who need good communication skills.

People who buy our books and apps and take our elocution lessons and course tell us their reasons why they need good communication skills. Here are just a few.

  1. They lack confidence when presenting

  2. They feel that their colleagues do not always understand what they are saying and it can be disruptive and even frustrating at work.

  3. They are not invited to meetings and they cannot chair projects because of difficult-to-understand speech

  4. They are not getting promoted and as a result, do not have a pay rise

  5. They cannot get higher-paid jobs where they need to present, chair meetings and discussions

After our elocution lessons and practising with our books and apps their speech and life changed for the better:

  1. They feel confident when speaking and become successful at work

  2. They get better jobs and their salary increases

  3. They enjoy their work more including chairing meetings, presenting and speaking in public

To date, we have five books and nine iOS and nine Android apps plus two video courses for speech mastery. If you master your communication skills you will be able to get jobs, build successful business relations and grow your business.

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